Contact information

Looking for an apartment?

Our customer service will help you with questions regarding applying for an apartment. Please understand that due to high demand, we can’t give you updates about your application.

• Email: m2.asiakaspalvelu@ysaatio.fi
• Phone number: 09 7742 5500, open Mon-Fri 9am to 3pm.
• Extended opening hours: The line is open longer hours on the first and last weekday of every month from 9am to 4pm.

The call costs the price set by your operator. If you call by landline, the call will cost you the local network rate.

Already a resident?

Our customer service will help you with all your housing needs. You can check your house information and bulletins, your payment details or your housing change notifications directly from OmaM2 self-service.

• Email: m2.asiakaspalvelu@ysaatio.fi
• Phone number: 09 7742 5500, open Mon-Fri 9am to 3pm.
• Extended opening hours: The line is open longer hours on the first and last weekday of every month from 9am to 4pm.

The call costs the price set by your operator. If you call by landline, the call will cost you the local network rate.

Urgent maintenance requests

If you notice an urgent faults in your house or building, such as water leak or other that might endanger living and require immediate attention, call to your maintenance company regardless of the time. 

• Maintenance phone number: You can find your maintenance company’s phone number in OmaM2 service, on the stairwell notice board or in Find your house service (in Finnish).

Regular maintenance requests

Report non-urgent faults by filling in the form online. Non-urgent faults are those that do not endanger your home.

• Report a fault: Fill a fault report (in Finnish)