Contact information

Mahku vahakuva

Customer service

Exceptions to customer service opening hours!

On Wednesday 20.5. we are open from 9 am to 3 pm

On Friday 22.5. we are closed

 

m2.asiakaspalvelu@ysaatio.fi

Open Mon-Fri 9 am–3 pm

Extended opening hours: The telephone service is open longer on the first and last weekday of each month from 9 am to 4 pm.

The call costs the price determined by your operator. If you call from a landline, the call costs the local network fee.

For Applicants – Are you looking for an apartment?

We will help you with questions related to your apartment application. Please note that we are unable to provide you with the status of your application – there are many applications and we will process them as soon as possible.

Edit your application

You can update your application or expand your search area by logging in to the service.

Edit your application

Find an apartment easily

Find the best and highest quality rental apartments you can find. Finding an apartment is easy.

Find an apartment

For residents – Are you a resident of M2-Koti?

Manage your housing-related matters in OmaM2 – open 24/7. There you will find building information, announcements, your payment information and you can submit a change notification.

If you cannot find the answer in OmaM2, our customer service will help you on weekdays from 9 am to 3 pm.

Log in to the OmaM2

Urgent Maintenance Requests

Call your maintenance company immediately if you notice a problem in your house or apartment that needs urgent repair, such as a water leak or other problem that endangers your living conditions.

Non-urgent maintenance requests

Report non-urgent faults by filling out the form online. Non-urgent faults are those that do not endanger your home.

Go to OmaM2

Rent control & housing advice

Help with rent and housing related questions.

m2.asumisneuvonta@ysaatio.fi

Check out our housing counselling

Contact information

Our offices serve you in the locations below. You can reach us by phone at 09 7742 5500 or by email at m2.asiakaspalvelu@ysaatio.fi — open Mon-Fri 9 am–3 pm.

Customer service points are open by appointment only.

Regional offices
1 Helsinki
2 Järvenpää
3 Lahti
4 Tampere
5 Jyväskylä
6 Kuopio
7 Oulu
1

Helsinki

Maistraatinportti 1
00240 Helsinki

2

Järvenpää

Haltianpolku 9
04440 Järvenpää

3

Lahti

Hollolankatu 7
15110 Lahti

4

Tampere

Satakunnankatu 22 F, 2. krs,
33210 Tampere

5

Jyväskylä

Vapaudenkatu 40–42
40100 Jyväskylä

6

Kuopio

Maljalahdenkatu 25
70100 Kuopio

7

Oulu

Limingantie 2
90400 Oulu

Search for apartments with ease

Are you looking for a reasonably priced and high-quality rental apartment? Applying for an apartment is easy and the application is valid for 3 months at a time.

Apartments

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